9 Troubleshooting Tips When Your WordPress Form Does Not Work – Contact Form 7 

9 Troubleshooting Tips When Your WordPress Form Does Not Work, Forms are required for any WordPress website because they enable you to interact or communicate with your visitors and collect their contact details. However, they may sometimes fail, resulting in a poor user experience and lack of ability to gather essential information.

Fortunately, there are many options for troubleshooting WordPress forms and getting them working and running again properly few of them are defined below.

Basically Forms allow visitors and your site leads to contact you, sign up for newsletters, or provide feedback. However, it can be frustrating when your WordPress form does not work as expected.

However, In this article we’ll explore 9 troubleshooting tips to help you resolve issues with your WordPress forms, with a special focus on Contact Form 7 support. We will also discuss the best opinions and provide a table of data for quick review . Additionally added FAQS realted the Contact Form not working.

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9 Troubleshooting Tips When Your WordPress Form Does Not Work

Tip NumberTroubleshooting StepDescription
1Check for Plugin ConflictsDeactivate all plugins except the form plugin and reactivate them one by one
2Update Plugins and ThemesEnsure all plugins and themes are up to date
3Check Your Spam FolderVerify if form submissions are being marked as spam
4Verify Email SettingsEnsure email settings are correctly configured
5Test with a Default ThemeSwitch to a default theme and test the form
6Enable Debug ModeEnable WP_DEBUG to identify errors
7Check for JavaScript ErrorsUse developer tools to check for JavaScript errors
8Increase PHP Memory LimitIncrease the PHP memory limit in wp-config.php
9Contact Your Hosting ProviderSeek assistance from your hosting provider
9 Troubleshooting Tips When Your WordPress Form Does Not Work
9 Troubleshooting Tips When Your WordPress Form Does Not Work

1. Check for Plugin Conflicts

One of the most common reasons your WordPress form might not work is due to conflicts with other plugins. To resolve this all you wanted to do is to :

  • Deactivate all other plugins: Temporarily deactivate all plugins except for your form plugin (e.g., Contact Form 7) .
  • Reactivate plugins one by one: Reactivate each plugin one at a time and test your form after each activation to identify the conflicting plugin in this way the defaulty plugin is revealed.

2. Update Your Plugins and Themes

Outdated plugins and themes may create incompatibility challenges. Make sure that all of your plugins, including Contact Form 7, and your WordPress theme are up to date.

  • Update plugins: Go to the Plugins section in your WordPress dashboard and update all plugins.
  • Update themes: Navigate to the Appearance section and update your active theme if a newer update of theme is available try to install it on your site.

3. Check Your Spam Folder

Sometimes, form submissions might be working, but the emails are being marked as spam. Check your email’s spam or junk folder to see if the form submissions are there.

  • Whitelist your domain: Add your domain to your email provider’s whitelist to avoid emails being classed as spam.

4. Verify Email Settings

Incorrect email settings can prevent form submissions from being delivered. Ensure that your email settings are correctly configured.

  • Check the “To” email address: Make sure the email address you have entered in the form settings is correct and working properly.
  • Use SMTP: Configure your WordPress site to send emails using SMTP (Simple Mail Transfer Protocol) for more reliable email delivery.

5. Test with a Default Theme

Sometimes, the issue might be with your WordPress theme. Switch to a default theme like Twenty Twenty-One and test your form.

  • Switch themes: Go to Appearance > Themes and activate a default theme.
Go to Appearance > Themes
Go to Appearance > Themes
Activate Default theme
Activate Default theme
  • Test the form: Check if the form works with the default theme. If it does, the issue might be with your original theme.

6. Enable Debug Mode

Enabling debug mode can help you identify errors that might be causing your form to malfunction.

  • Enable WP_DEBUG: Add the following line to your wp-config.php file into the Appearance > Theme Fileeditor > Wp-config.php Section :
  define('WP_DEBUG', true);
  • Check for errors: Look for error messages on your site or in the debug.log file.

7. Check for JavaScript Errors

JavaScript errors can prevent forms from functioning correctly. Use your browser’s developer tools to check for JavaScript errors.

  • Open developer tools: Press F12 or right-click on your page and select “Inspect” to open developer tools.
  • Check the console: Look for any error messages in the console tab.

8. Increase PHP Memory Limit

A low PHP memory limit can cause issues with form submissions. Increase the PHP memory limit in your WordPress site.

  • Edit wp-config.php: Add the following line to your wp-config.php file:
  define('WP_MEMORY_LIMIT', '256M');

9. Contact Your Hosting Provider

If none of the techniques mentioned above work, the problem could be with your hosting provider. Please contact your hosting provider for assistance.

  • Best host for small business website: Consider using a reliable hosting provider like SiteGround, Bluehost, or WP Engine, which offer excellent support and performance for small business websites even the 24/7 chat support is the best features these companies are providing.

FAQs

1. Why is my Contact Form 7 not sending emails?

Ans: Contact Form 7 may not be sending emails due to a variety of reasons, such as plugin conflicts, incorrect email settings, or hosting provider issues.

2. How can I check for JavaScript errors on my site?

Ans: Use your browser’s developer tools to check for JavaScript problems. To access developer tools, press F12 or right-click on your page and select “Inspect” or press “Ctrl” “Shift” and “C” together. Then, head to the console tab and search for error messages.

3. How do I configure SMTP for my WordPress site?

Ans: You can configure SMTP using a plugin such as WP Mail SMTP. Install and activate the plugin, and then follow the setup wizard to change your SMTP settings.

4. Which host is perfect for a small company website?

SiteGround, Bluehost, and WP Engine are among the finest hosting companies for small business websites. These carriers provide reliable performance, good support, and features customized for small businesses.

5. How do I increase the PHP memory limit in WordPress?

To increase the PHP memory limit, update your wp-config.php file and add the following code: Define (‘WP_MEMORY_LIMIT’, ‘256M’);

Conclusion

By following and utilizing these 9 troubleshooting recommendations and best practices, you may fix challenges with your WordPress forms and ensure that they work properly for your visitors. If you continuing to have troubles, reach out to your web hosting company or the WordPress community.

I Ryan Ali, the founder of jugaroearner.com, has over 5 years of experience in blogging and WordPress. I loves sharing simple yet effective tips to help new bloggers grow and succeed in their blogging journey.

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