9 Troubleshooting Tips When Your WordPress Form Does Not Work, Forms are required for any WordPress website because they enable you to interact or communicate with your visitors and collect their contact details. However, they may sometimes fail, resulting in a poor user experience and lack of ability to gather essential information.
Fortunately, there are many options for troubleshooting WordPress forms and getting them working and running again properly few of them are defined below.
Basically Forms allow visitors and your site leads to contact you, sign up for newsletters, or provide feedback. However, it can be frustrating when your WordPress form does not work as expected.
However, In this article we’ll explore 9 troubleshooting tips to help you resolve issues with your WordPress forms, with a special focus on Contact Form 7 support. We will also discuss the best opinions and provide a table of data for quick review . Additionally added FAQS realted the Contact Form not working.
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9 Troubleshooting Tips When Your WordPress Form Does Not Work
Tip Number | Troubleshooting Step | Description |
---|---|---|
1 | Check for Plugin Conflicts | Deactivate all plugins except the form plugin and reactivate them one by one |
2 | Update Plugins and Themes | Ensure all plugins and themes are up to date |
3 | Check Your Spam Folder | Verify if form submissions are being marked as spam |
4 | Verify Email Settings | Ensure email settings are correctly configured |
5 | Test with a Default Theme | Switch to a default theme and test the form |
6 | Enable Debug Mode | Enable WP_DEBUG to identify errors |
7 | Check for JavaScript Errors | Use developer tools to check for JavaScript errors |
8 | Increase PHP Memory Limit | Increase the PHP memory limit in wp-config.php |
9 | Contact Your Hosting Provider | Seek assistance from your hosting provider |

1. Check for Plugin Conflicts
One of the most common reasons your WordPress form might not work is due to conflicts with other plugins. To resolve this all you wanted to do is to :
- Deactivate all other plugins: Temporarily deactivate all plugins except for your form plugin (e.g., Contact Form 7) .
- Reactivate plugins one by one: Reactivate each plugin one at a time and test your form after each activation to identify the conflicting plugin in this way the defaulty plugin is revealed.
2. Update Your Plugins and Themes
Outdated plugins and themes may create incompatibility challenges. Make sure that all of your plugins, including Contact Form 7, and your WordPress theme are up to date.
- Update plugins: Go to the Plugins section in your WordPress dashboard and update all plugins.
- Update themes: Navigate to the Appearance section and update your active theme if a newer update of theme is available try to install it on your site.
3. Check Your Spam Folder
Sometimes, form submissions might be working, but the emails are being marked as spam. Check your email’s spam or junk folder to see if the form submissions are there.
- Whitelist your domain: Add your domain to your email provider’s whitelist to avoid emails being classed as spam.
4. Verify Email Settings
Incorrect email settings can prevent form submissions from being delivered. Ensure that your email settings are correctly configured.
- Check the “To” email address: Make sure the email address you have entered in the form settings is correct and working properly.
- Use SMTP: Configure your WordPress site to send emails using SMTP (Simple Mail Transfer Protocol) for more reliable email delivery.
5. Test with a Default Theme
Sometimes, the issue might be with your WordPress theme. Switch to a default theme like Twenty Twenty-One and test your form.
- Switch themes: Go to Appearance > Themes and activate a default theme.


- Test the form: Check if the form works with the default theme. If it does, the issue might be with your original theme.
6. Enable Debug Mode
Enabling debug mode can help you identify errors that might be causing your form to malfunction.
- Enable WP_DEBUG: Add the following line to your wp-config.php file into the Appearance > Theme Fileeditor > Wp-config.php Section :
define('WP_DEBUG', true);
- Check for errors: Look for error messages on your site or in the debug.log file.
7. Check for JavaScript Errors
JavaScript errors can prevent forms from functioning correctly. Use your browser’s developer tools to check for JavaScript errors.
- Open developer tools: Press F12 or right-click on your page and select “Inspect” to open developer tools.
- Check the console: Look for any error messages in the console tab.
8. Increase PHP Memory Limit
A low PHP memory limit can cause issues with form submissions. Increase the PHP memory limit in your WordPress site.
- Edit wp-config.php: Add the following line to your wp-config.php file:
define('WP_MEMORY_LIMIT', '256M');
9. Contact Your Hosting Provider
If none of the techniques mentioned above work, the problem could be with your hosting provider. Please contact your hosting provider for assistance.
- Best host for small business website: Consider using a reliable hosting provider like SiteGround, Bluehost, or WP Engine, which offer excellent support and performance for small business websites even the 24/7 chat support is the best features these companies are providing.
FAQs
1. Why is my Contact Form 7 not sending emails?
2. How can I check for JavaScript errors on my site?
3. How do I configure SMTP for my WordPress site?
4. Which host is perfect for a small company website?
5. How do I increase the PHP memory limit in WordPress?
Conclusion
By following and utilizing these 9 troubleshooting recommendations and best practices, you may fix challenges with your WordPress forms and ensure that they work properly for your visitors. If you continuing to have troubles, reach out to your web hosting company or the WordPress community.